Shenzhen Airport Informational Guide to Shenzhen Bao’an International Airport (SZX) - Non Official

Shenzhen Airport Services

wi-fi

Free Wi-Fi is available at Shenzhen Airport.

Business Centre

Services such as fax, emailing, copying, printing and ticket booking can be done in the Business Centre. Find it in the Departure Hall on the fourth floor.

Opening hours: 05:30am – 22:30pm

Post Office

Available services: Money exchange, books and newspapers sales, IC public telephone card, prepaid cell phone card, parcel or letter mailing, express delivery, etc.

You can find it in the Departure Hall on the fourth floor.

Opening hours: 05:30am to 22:30pm 

Children’s Playground

Need some leisure for your kids? Then take them to the Children’s Playground, there are plenty of entertainments for them to enjoy.

Find it at the Boarding Gate 25, 3F.

Baby care rooms

Within the airport you can find a couple of baby care rooms to assist your children. 

Find them at Boarding Gate 13 (Restricted Area A) and Boarding Gate 7 (Restricted Area B).
 

Medical Centre

Need medical assistance? At the medical centre you’ll find professionals who will assist you in whatever you may need. 

Find it at the second level, between the Luggage Claim Desk 2 and 3. 

Lost & Found

For any lost or left item at Shenzhen Airport, please call at +86 0755 23452663.

luggage storage

Find a luggage storage 4F Departures Hall by Check-in A.

Service hours: 05:30 - 22:30.

Rates: From CNY 15 (small) to CNy 50 (oversized bag).

Other services

-Restaurants
-Duty-free shops
-Prayer rooms
-Baggage services
-Disabled services
-Showers
-Banks
-ATMs
-Currency Exchange
-Smoking allowed rooms

On-Airport hotel

Hyatt House Shenzhen Airport is located within Shenzhen Airport Terminal 3. Access from the Arrivals Hall by taking an elevator to the third level.

Lounges

China Southern Elite Membership Lounge: Second level at gates 21-16. Open from 06:00 to last departure. Services: Premium food, Snacks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Children’s area, Internet terminals, Telephones.

China Southern V1 First & Business Class Lounge: Third level, close to Gate 21. From first to last departure. Services: Premium food, Snacks, Wi-Fi, Alcoholic drinks, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Telephones.

Joyee Guest Lounge (International): Opposite Gate 9. Open 24 hours: Services: Snacks, Alcoholic drinks, Wi-Fi, Newspapers, Magazines, Flight monitors, Internet terminals, TV, Telephones. Please note it is a non-smoking facility.

Joyee Guest Lounge (Domestic): Within security. Open from 07:00 to 22:00. Services: Snacks, Alcoholic drinks, Wi-Fi, Newspapers, Magazines, TV, Telephones. Please note it is a non-smoking facility.

Joyee VIP Lounge: Joyee VIP floor. Open from 07:00 to 22:00. Services: Snacks, Wi-Fi, Newspapers, Magazines, TV, Telephones, Flight monitors, TV. 

Shenzhen Airport First & Business Class Lounge (Joyee 1): Opposite Gate 17. Open from 04:30 to 22:00. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Printers, Copiers, Telephones, Internet terminals. Please note it is a non-smoking facility.

Shenzhen Airport First & Business Class Lounge (Joyee 2): Opposite Gate 39. Open from 04:30 to 22:00. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

Shenzhen Airport First Class Lounge (Joyee 3): Opposite Gate 8. Open from 06:00 to 22:00. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Printers, Copiers, Internet terminals, Telephones. Please note it is a non-smoking facility.

Shenzhen Airlines King Lounge Hall 1: Second level. From first to last departure. Services: Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Telephones.

China Southern V2 First & Business Class Lounge: Third level. From first to last departure. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Private rooms, Telephones.

Shenzhen Airlines King Lounge Hall 2: Third level. From first to last departure. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Children’s area, Internet terminals, Telephones. 

Shenzhen Airlines King Lounge Hall 3: Third level, close to Gate 20. From first to last departure. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Telephones.

Shenzhen Airlines International King Lounge: Third level. Open from 07:55 to 22:30. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Telephones.

Korean Air KAL Lounge: Opposite Gate 9. From first to last departure. Services: Snacks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV. Please note it is a non-smoking facility.